Fonterra Co-Operative Group Limited has completed its new global headquarters situated at the corner of Halsey and Fanshawe Streets in central Auckland. The building has six levels above ground with an average floor plate area of 2,200m2, with maximum occupancy of 2,000 people.
Fonterra partnered with technology experts Automation Associates Commercial and Veldhoen+Company, experts in Activity Based Working (ABW), to define and implement a programme of works to affect significant cultural change, based on aspirations of ‘trust’, ‘inspiring & visible leaders’ and ‘through the customers eyes’.
The three streams of work incorporated:
The physical – What spaces do we need to create
The people – What behaviours do our people need to change and how
The technology – What technology do we need to support the changes
While the initial focus was on the new Auckland office, the solutions needed to be globally scalable to be integrated into a wider programme of cultural, strategic and brand change within Fonterra.
Technology components are required to support and enable a collaborative and mobile workforce. Fonterra wished to implement a state-of-the-art technology that is consistent, reliable and intuitive as well as scalable to a global level.
Integrated systems include:
AV Control and Capabilities The centralised AV controls system allows for reporting on AV usage and room occupation.
The room booking system integrates with Outlook to manage available meeting spaces and provide for ad-hoc bookings.
A mobile AV concierge allows staff to access any of the 84 AV enabled spaces using a wireless touch panel.
Bring Your Own Device capable AV environments.
The state of the art Auditorium, used for hosting events, features edge-blended projection and advanced video processing which allows different environments and scenes to be created.
Microsoft Lync Integration for remote collaboration with team members via interactive display technology.
Social, Public and Special Areas Social areas with background music and public address capability, as well as outdoor social areas with a streaming music system and marine rated outdoor speakers.
A 25 panel video wall providing the WOW factor in the area accessible to the general public. The Digital signage system features a simple interface for uploads and content management.
Incident Management Suites with a public information system that allows users to stream news, social media and local network information simultaneously.
A Digital Command Centre features a 4×2 video wall which allows Fonterra to monitor organisational sentiment on the web. A custom designed system has been deployed which monitors social media streams.
Automation Associates Commercial technology solutions have been installed in the following spaces:
Ground floor café
Media room and control room
Atrium video wall
Visitor experience centre
Video conferencing suites
Critical response rooms
Social media command centre
Level 2 food hub and terrace
Flexi learning spaces
Level 6 terrace
What Fonterra says about working with us…
“In my former capacity as Manager – Property Projects for Fonterra Co-operative Group Limited, I had the role of over-seeing the design and delivery of Fonterra’s new global head office at Fanshawe St, Auckland. This was a large and complex build and required the careful co-ordination of multiple contractors to ensure that the project was delivered on time and in full.
Our vision for the Fonterra project was to consolidate our Auckland staff into a new, open plan, Activity Based Working (ABW) environment. This meant re-imagining the workplace from allocated desks and offices to a building closer resembling a home with different areas for different activities. We understood early on that in order to not only maintain but improve functionality in an agile environment, that smart, reliable and easy to use technology was essential. We engaged Automation Associates to consult on much of the building technology including Audio Visual, Control, Room Booking and meeting room Unified Communications systems.
The Automation Associates staff were experts in their fields, and understood the behaviours and larger vision of the environment we were looking to create for our people. This was a large and complex project requiring close collaboration with Architects, Services Engineers, Furniture Suppliers, ICT, Change management and many other different internal departments. The Automation Associates staff managed this well, readily integrated into the project team, and were always able to answer our questions, improve our understanding and even challenge us when necessary.
Due to Automation Associates involvement on this project our diverse and interconnected technology solution was delivered on time and in full, and met or exceeded all of our expectations. I would not hesitate to recommend Automation Associates for design and delivery across AV / ICT categories.”
Ben Coleman, Former Manager – Property Projects for Fonterra Co-operative Group Limited